General enquiries
customerservice@health.govt.nzexternal link
Phone
Freephone 0800 855 066external link
Our Contact Centre is available for calls:
- Monday, 8am to 5pm
- Tuesday, 8am to 5pm
- Wednesday, 9:30am to 5pm
- Monday, 8am to 5pm
- Monday, 8am to 5pm
Mailing address
Health New Zealand | Te Whatu Ora
PO Box 793
Wellington 6140
New Zealand
New Zealand Relay Service
New Zealand Relay is a free, government-funded service that enables people with hearing and speech communication difficulties to use the phone.
They provide services for people who are Deaf, deafblind, hard of hearing and for people who have speech communication difficulties.
Contacting specific teams
Phone numbers and email addresses for specific Health New Zealand teams can be found on the Health New Zealand website.
Contacting screening teams
For general enquiries
For general enquiries about bowel, breast or cervical screening, email screening@health.govt.nzexternal link
Screening programme contacts
BreastScreen Aotearoa: 0800 270 200external link
National Cervical Screening Programme: 0800 729 729external link
National Bowel Screening Programme: 0800 924 432external link or emailinfo@bowelscreening.health.nzexternal link
Feedback about our hospitals
We welcome feedback, compliments or complaints to help us get things right.
Talk with the staff caring for you, or ask to speak with a manager in that area, if you have a problem you want sorted straight away.
Auckland (Central) feedback form
Auckland (North and West) feedback form
Auckland (East and South) feedback form
Hawke's Bay feedback formPDF1 MB
Manawatū-Whanganui feedback formexternal link
Nelson Marlborough feedback form
Otago and Southland feedback form
Rotorua and Taupō feedback form
South Canterbury feedback form
Wellington, Hutt and Kapiti feedback form
Wairarapa feedback email: quality@wairarapa.dhb.org.nzexternal link
Website feedback
Use this short form to give us feedback about our website. This includes:
- functionality or tools that are difficult to use
- navigation problems
- content that is hard to understand
- content that is incorrect
- any other website feedback.
If your feedback is about a web page, include a link to the page.