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This past year we have spent a lot of time Creating our Culture as staff, patients, whānau and families met, listened, discussed and completed surveys.

In all, 2441 staff, patients, families and whānau attended sessions and 1826 completed surveys.

We now are coming back to our staff and patients with follow-up surveys to gauge the impact of the Creating our Culture programme.

We are repeating some of the 2016 questions and in some areas we are asking more searching questions.

The survey is confidential.

It is our ambition that every patient experience is safe, compassionate and of the highest quality. An important part of getting this right is to talk to our staff, patients, their whānau and about their experiences of our services.

There are two different surveys one for patients, whānau and families, the other for staff.

For Patients, whānau and families

Share your views in our patient experience survey

For staff


Share your views in our staff engagement survey

If you would like more information, please email or call 0800 364 243.

Last updated: August 29, 2018