Questions and answers for postponed surgery

Q. Why has my surgery been postponed?

A. Your surgery/appointment has been postponed because the junior doctors who are members of NZRDA are taking industrial action in support of their pay and conditions claim.

Junior doctors are a vital part of the health care team and the strike action severely impacts on our ability to carry out our normal services. As a result, we need to reduce the number of patients in our hospitals.

Q. When will I get my surgery/appointment?

A. Regrettably we may have to postpone your surgery/appointment/treatment. We will contact you again shortly about rescheduling a time.

If you want to discuss your postponed appointment you can call 0800 333 477.

Q. Why are the junior doctors striking?

A. Those junior doctors who are members of NZRDA are striking in support of their pay and conditions claim.

Q. Is the hospital still open?

A. Both Tauranga and Whakatāne Hospitals are still open, but services have been reduced to ensure patient safety and treatment of urgent cases.

Services remaining open - Find it here

If you or someone in your family is unwell but you don't think you need emergency medical care please seek advice from your GP, your pharmacist, or call the free HealthLine on 0800 611 116.

If you are registered with a Tauranga or Whakatāne GP you can ring your GP 24/7 as the phone will forward to a registered nurse who can advise you what to do.

In the event of an emergency please call 111.

Last updated: April 16, 2019