Volunteering

The Bay of Plenty District Health Board supports opportunities for volunteering.  Volunteers provide a highly valued extension to the clinical and medical care of our patients and the support of their families. Our volunteers strive to provide a positive experience for our patients and recognise diversity by treating all people with dignity and respect. Volunteering strengthens community values and fosters caring and sharing through collaboration.  Our minimum age is 18 years.  We do not have an upper age limit and training will be provided for all volunteers. 


Volunteer Patient Advisors

Volunteer patient advisors are people from all walks of life who have experienced care as a patient or a family member, at Bay of Plenty District Health Board. By volunteering as a Patient Advisor you will share your experience and insights with us to improve care.

As a patient or family advisor, you would be partnering with other patients and family members, health care providers and staff to raise issues, communicate patient and family concerns and help with problem solving, with the goal of improving the patient experience. When patient and family volunteers work together with BOPDHB staff, the health care experience can be improved for everyone. If you are looking for ways to draw on your personal experiences at BOPDHB and contribute to the greater good by helping to improve the quality of care, this programme will provide an excellent opportunity for you.

There will be a variety of ways, at both hospitals; you may become involved, each with varying responsibilities and time commitments. If you would like more information or know someone who might be interested, please click on the links below to download the information pack:

Volunteer Patient Advisor Information Sheet

Volunteer Patient Advisor Role Description

Volunteer Patient Advisor Application Form

Or contact us for the information pack:

Phone Quality and Patient Safety Team on 07-5798176

Or email: qualityandpatientsafety@bopdhb.govt.nz


Hospital Based Volunteers

People who are interested in volunteering at Tauranga Hospital can apply to become a volunteer for a number of other roles, such as parking wardens, patient campus transport drivers, meet and greet hosts and Medical records helpers.. Training will be provided for all volunteers, and key attributes are a friendly, helpful attitude and a willingness to learn. People of all ages are welcome.

Click on the following links to view more information on volunteering:

Volunteer Application (includes confidentiality agreement)

Frequently Asked Questions


How much time do I need to commit?

We would like volunteers to commit to at least three months for consistency.  However, it is up to the individual how much time they wish to commit to.

Most shifts are in two hour time-slots.  A volunteer can work more than one shift per day, Monday to Friday. 


How do I become a Volunteer?

If you are interested in becoming a Volunteer, complete the 'Application to Become a Volunteer at Tauranga Hospital'.


Completed volunteer applications can be sent to:

The Manager
Non Clinical Services
Bay of Plenty District Health Board
Private Bag 12024
Tauranga 3143